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Customer Questionnaire
Dear valued customer,
Please review our performance over the last twelve months. Score the questions below by choosing one of the following responses and selecting the respective number in the box provided.
(5) Outstanding (4) Very Good (3) Acceptable (2) Needs Improvement (1) Unacceptable.
Overall, how do you rate our technical ability to handle your needs?
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5
4
3
2
1
How do you rate our delivery promises?
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5
4
3
2
1
How do you rate our Customer Service Department on the telephone?
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5
4
3
2
1
How do you rate our Report of Calibration Certificate?
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5
4
3
2
1
Are we able to hand your technical questions and problems?
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5
4
3
2
1
What can we do to improve our service to you?
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5
4
3
2
1
Have you ever been asked for calibration certification by the following accreditors?
*
ACLASS
APLAC
NVLAP
A2LA
ILAC
PJLA
Other
Comments:
E-mail Address:
*
Name:
*
Title:
*
Company Name:
*
Address:
*
Phone:
*
Fax:
*
*
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